Intelligent Queue 64 bit support

INFORMATION

Intelligent Queue (IQ) is not supported on 64 bit operating systems.

If you are planning on running IQ with CCM 6.0.X.X, you must do one of the following:

• Separate CCM and IQ onto different servers.  You can use a 64 bit server for CCM, and a 32 bit server for IQ.  This is the recommended solution.
• If you plan to co-locate CCM and IQ onto the same server, it must be a 32 bit operating system.
• NOTE: If you co-locate CCM 6.0.X.X and IQ 5.8.0.9, you will need to make a manual IIS configuration change.  Please see knowledgebase article http://micc.mitel.com/kb/KnowledgebaseArticle51416.aspx

APPLIES TO

IQ, all versions.