Article ID: 52212 - Last Review: October, 15th, 2014
SUMMARY
In some cases the default and sample workflow files are not available for IVR Routing. If you are missing the default workflows for UPiQ, Management, or Callbacks - or the Sample Workflows folder is empty you can download the workflow files through the ZIP attached to this article. Simply unzip the files, and select the Import option within the Workflows configuration pane in YourSite Explorer.
This issue will be addressed in a later release.