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HotFix KB231056 - Agent State by Time showing agents in failover status in error

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Article ID: 52182 - Last Review: August 15, 2014

PROBLEM

This Hotfix resolves two issues:

  • Agent State by Time monitor showing some agents in failover status when they are not
  • CCMWeb slow performance



RESOLUTION

This hotfix is to be applied onto Version 7.0.1.0.

1. Download the attached KB231056.EXE file to the Enterprise Server.
2. Double-click the KB231056.EXE file and follow the on-screen prompts.

NOTE: Installing this update will restart the prairieFyre services.  In order to avoid service interruption we recommend installing the hotfix after hours, or during a scheduled maintenance window. 



APPLIES TO

7.0.1.0 

Keywords: 231056 KB231056 ccmweb performance slow agent state by time failover


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