Article ID: 51749 - Last Review: July 22, 2015
NOTE: Contact Center Client Chat is now a return to service only product. For more information, please see the following article: http://micc.mitel.com/kb/KnowledgebaseArticle52309.aspx
NOTE: Contact Center Client Chat is now a return to service only product. For more information, please see the following article: http://micc.mitel.com/kb/KnowledgebaseArticle52309.aspx
\PROBLEM
You are unable to type into the CCC Chat window.
CAUSE
To type in the CCC Chat window you must click in the lower section next to the send button. Sometimes it seems like you should type in the upper box instead.
APPLIES TO
CCC Chat, all versions
Keywords: CCC Chat type message