Article ID: 52550 - Last Review: July 17, 2017
PROBLEM
When Site-Based Security is enabled, new contacts created in CCMWeb for report distribution are visible regardless of the user's Site.
RESOLUTION
This HotFix is to be applied on top of MiContact Center Business version 8.1.1.0.
1. Download the attached KB399918.EXE to the MiContact Center server.
2. Double-click the KB399918.EXE file and follow the on-screen prompts.
3. Wait for the installer to complete fully. The Repackager will run after the wizard closes, leaving an icon in your system tray until complete.
NOTE: Installing this HotFix will restart the Mitel services. To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.
APPLIES TO
MiCC 8.1.1.0
Keywords: 399918 KB399918 site-based security site based ccmweb contacts