Article ID: 51183 - Last Review: March 12, 2015
You can lookup the MCD version by build number here: KB51645
NOTE: As of Version 7.1.0.0 we no longer support interfacing with an Intelligent Queue (IQ) server.
Keywords: 3300 ICP synchronization supported releases PBX Firmware MCD
INFORMATION
Below is a table displays the supported MiVoice Business (3300) software versions for MiContact Center by version. Using an unsupported MiVoice Business version can result in performance, reporting, or synchronization errors. We do not test against unsupported MiVB releases, and do not support them.| Software Version | Supported MiVB (3300 ICP) Release for Synchronization |
| CCM and IQ 5.3 GA | Rev 7 - Rev 9 |
| CCM and IQ 5.4 GA | Rev 7 - Rev 9 |
| CCM and IQ 5.5 GA | Rev 8 - Rev 9 |
| CCM and IQ 5.5 SP3 | Rev 8 - MCD 4.0 (With the installation of KB27061) |
| CCM and IQ 5.6 GA | Rev 8 - MCD 4.0 |
| CCM and IQ 5.7 GA | Rev 8 - MCD 4.0 |
| CCM and IQ 5.7 SP1 | Rev 8 - MCD 4.2 (with Hotfix Rollup KB41351) |
| CCM and IQ 5.8 GA | Rev 8 - MCD 4.2 |
| CCM and IQ 5.8.0.7 | Rev 8 - MCD 4.0 SP3, MCD 4.2, MCD 5.0 (base version only) |
| CCM 6.0.0.0 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP1 |
| CCM 6.0.1.0 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP2 PR1 |
| CCM 6.0.1.1 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP2 PR2 |
| CCM 6.0.2.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, and MCD 6.0 |
| CCM 6.0.2.2 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0, and MCD 6.0 SP1 |
| CCM 6.0.2.3 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3 |
| CCM 6.0.3.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.0.0.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.0.1.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.1.0.0 | MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.1.0.1 | MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.1.1.0 | MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.1.1.1 | MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
You can lookup the MCD version by build number here: KB51645
NOTE: As of Version 7.1.0.0 we no longer support interfacing with an Intelligent Queue (IQ) server.
Keywords: 3300 ICP synchronization supported releases PBX Firmware MCD