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Golden Rules for configuring PBX options

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Article ID: 50560 - Last Review: April 24, 2015

INFORMATION 

prairieFyre support will frequently reference our Golden Rules for PBX configuration.  These are the required settings to ensure that your PBX communicates correctly with the prairieFyre software.  Over time these rules have become more complex, and as such the document is growing.  Attached to this article are two versions of our Golden Rules document.

GoldenRules-by_Version-7.xls is a modified version of our original document.  These are organized by sections of the prairieFyre software (CCM, VWM, IQ) and by relevance.  The settings are color coded to tell you which settings are necessary, which may simply affect reporting, and which do not affect prairieFyre.  Along the bottom you will find tabs showing the Golden Rules for the following 3300 versions:
  • R9:  Revision 9 and earlier software
  • pre-MCD 4.2: This covers MCD 4.0 and 4.1
  • MCD 4.2
  • MCD 5.0
  • MCD 6.0
  • MCD 7.0

Golden_Rules-YSE_Formatted.zip is a more streamlined version of the document (MCD 5.0 only).  It shows only the necessary settings, but breaks them down based on the type of device being programmed (Agents, Ports, etc.).  At the top left of the document in orange is a cell labeled Select COS Type with a drop-down menu in the cell below.  From this drop down you can choose the device type and the requirements will change accordingly.  Along the bottom you also have the SMDR Options, and System Options broken out into their own sections.

APPLIES TO

Mitel 3300 

Keywords: Golden Rules GoldenRules PBX 3300 config configuration


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