Article ID: 51339 - Last Review: May 12, 2015
DESCRIPTION
This error means that an attempt to connect the maintenance alarm dispatcher failed. This probably means the dispatcher is not running. If the dispatcher is running and the error persists, no alarm updates will be processed from the alarm dispatcher.
SEVERITY
Error
IMPACT
In order to raise alarms, services send details to the Maintenance Alarm Dispatcher service. If they are unable to connect to the Maintenance Alarm Dispatcher, they will not be able to raise alarms.
TROUBLESHOOTING STEPS
- Ensure that the maintenance alarm dispatcher is running.
- Check the dispatcher logs for errors.
- As a last attempt, restart the dispatcher.
APPLIES TO
CCM 6.X and newer
Keywords: MAD0001