Article ID: 52303 - Last Review: June 30, 2015
PROBLEM
In YourSite Explorer you attempt to change an element of the queue configuration (such as the queue's priority), but an Unknown Error occurs when saving.
SYMPTOMS
YourSiteExplorer.log contains the following information in the exception stack:
"Management command failed. - Code:[MimaRCUpdateTupleFailed] Error:[The recording delay to start time cannot be left blank.]"
WORKAROUND
On the “3300 ICP options” tab, under “Recording announcement options”, change the “Start delay” on the first dialable number from “00:00:00” to "00:00:01"RESOLUTION
This can be resolved by upgrading to version 7.1.2.1.
APPLIES TO
7.1.x.x
Keywords: YSE yoursite explorer save save all queue mimarcupdatetuplefailed write