Article ID: 52185 - Last Review: August 25, 2014
DESCRIPTION
The last media server telephone system settings synchronization has failed. Synchronization could be triggered manually or be a part of nightly maintenance routine.
SEVERITY
Major
IMPACT
The telephone system has not been able to synchronize it's settings with YourSite Explorer.
TROUBLESHOOTING STEPS
Synchronization could fail for a number of reasons. Checking the synchronization logs may help to find the cause. The logs can be found in the [InstallDir]\CCM\Logs\prairieFyre.Services.DataSynchronizationService.txt file.
APPLIES TO
7.0.1.0
Keywords: alm0126 media server synchronization failed alarm event