Article ID: 51922 - Last Review: October 6, 2015
PROBLEM
On a site with a CCM network License and only one IVR Starter Pack, customers can add more media servers but not Remote IVR Nodes.
RESOLUTION
· Network License allows multiple PBXs to communicate with the Enterprise Server. Each PBX can support up to 60 ports.
· Each IVR starter pack/remote/redundant starter pack allows +1 IVR server to be deployed in the Enterprise. Each IVR server/node can support up to 120 ports before a new server must be purchased.
APPLIES TO
6.X
Keywords: 105362 remote ivr node licensing network