When upgrading from 6.X to 7.X the Configuration Wizard fails on SQL Change Scripts

PROBLEM

When upgrading a database from 6.X to a 7.X deployment, the configuration wizard stops on SQL Change Scripts with an error. 

SYMPTOMS

In the Configuration Wizard logfile found in [InstallDir]\Logs\ you see errors that look like the following:

Error 2015-Jul-24 12:03:22.814 Exception caught while attempting to execute task: System.Exception: Script Block Failed::
IF NOT EXISTS (SELECT name FROM sys.indexes WHERE name = 'IX_NC_FKSubscriberPKey_MidnightStartDate')
BEGIN
CREATE NONCLUSTERED INDEX [IX_NC_FKSubscriberPKey_MidnightStartDate] ON [dbo].[tblData_CA_Trace] ([FKSubscriberPKey], [MidnightStartDate], [FKDayOfWeek]) INCLUDE ([AccountCode], [ANI], [CallerID], [CallID], [CallStartTime], [DigitsDialed], [DNIS], [Duration], [Extension], [FKCallCostingType], [FKCallDirection], [FKCarrierCallRate], [FKThirdPartyType], [Location], [NumberOfCostUnits], [PegCount], [Pkey], [RoutingDigits], [SubscriberCost], [ThirdParty], [TimeToAnswer], [Trunk])
END

CAUSE

The default 7.0.0.0 change script attempts to create a number of indexes.  In large databases this can take a large amount of time to complete, resulting in a timeout. 

RESOLUTION

1. Download the attached ZIP file to the Enterprise Server.
2. Unzip the package into a folder.
3. Rename 7.0.0.0.noIndex.sql to 7.0.0.0.sql .
4. In [InstallDir]\Database\Change Scripts\ rename the 7.0.0.0.sql file to 7.0.0.0.OLD
5. Copy the new 7.0.0.0.sql file in your folder on the desktop to [InstallDir\Database\Change Scripts\ .
6. Run the Configuration Wizard normally.
7. When finished, double-click 7.0.0.0.postIndexCreate.sql to open the script in SQL Management Studio (Ensure you are connected to the MiCC database).
8. Click Execute and allow the indexing script to complete.

NOTE: Depending on the size of your database this can take several hours to complete.

APPLIES TO

MiCC Version 7.X