Creating an administrative installation package

Article ID: 50088 - Last Review: June 12, 2014

INFORMATION

This article will go through the process of performing an .MSI installation of the Client Component Pack onto a client computer so that you can script the event, if needed. 

The individual switches available through MISEXEC.EXE can be found in this Microsoft TechNet article:  https://support.microsoft.com/kb/227091

In addition to the MSIEXEC options, there are a number of switches specific to our installation.

• ENTERPRISEIPADDRESS You must enter the IP address of the Enterprise Server on any installation.

The following options are all true/false values indicating whether the feature should be installed and activated.

• EMPLOYEEPORTAL
• IGNITE
• MANAGEMENT
• NETWORKMONITOR
• REALTIME
• REPORTING
• SALESFORCE
• SCHEDULING
• SOFTPHONE
• TELEWORKER
• YSE

The following example shows a completely silent installation which includes Ignite, Network Monitor, Realtime (Contact Center Client), Reporting (CCMWeb), SalesForce, and Softphone.

msiexec /I "Client Component Pack.msi" /qn ENTERPRISEIPADDRESS=10.1.1.1 EMPLOYEEPORTAL=FALSE IGNITE=TRUE MANAGEMENT=FALSE NETWORKMONITOR=TRUE REALTIME=TRUE REPORTING=TRUE SALESFORCE=TRUE SCHEDULING=FALSE SOFTPHONE=TRUE TELEWORKER=FALSE YSE=FALSE

By changing the /qn to a /qb the installer will show a progress bar, but not request any user interaction.

APPLIES TO

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Keywords: administrative installation package instructions msiexec msi