Article ID: 52193 - Last Review: September 19, 2014
PROBLEM
In a Business Edition licensed environment with the Multimedia licensed option, you can create a Chat or Email media server, but not a queue.
RESOLUTION
This hotfix is to be installed onto Version 7.1.0.0.
1. Download the attached KB233742.EXE file to the Enterprise Server.
2. Double click the KB233742.EXE file and follow the on-screen prompts.
NOTE: Installing this hotfix will restart the prairieFyre services. In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.
APPLIES TO
7.1 Business Edition
Keywords: 233742 KB233742 chat email queue multimedia MCC business edition