Article ID: 51364 - Last Review: December 8, 2015
DESCRIPTION
This alarm is triggered when the system detects a problem with IIS on the CCM server.
SEVERITY
Major
IMPACT
If IIS is not functional on the CCM server it could effect many things ranging from communication with the server to running reports or navigating the website.
NOTE: The specific error code is returned by IIS to indicate the nature of the problem.
TROUBLESHOOTING STEPS
Log onto the prairieFyre CCM server and check that the IIS service is running. To do this, go to Start > Run > Services.msc and ensure the World Wide Web Service is started. If it is, try running an IISreset by clicking Start > Run > CMD. In the Command Prompt type "iisreset" and press enter.
APPLIES TO
CCM
Keywords: ALM0022