PROBLEM
The 8.0 Installer fails to install pre-requisite components.
SYMPTOMS
The installer logfile displays an error like the following:
Error: 2015-Dec-23 15:00:26.529 The operation has exceeded the timeout without completion. ()
Error: 2015-Dec-23 15:00:26.531 Exception caught while attempting to deploy package:
--- Start Exception Stack ---
System.Exception: The operation has exceeded the timeout without completion. Please check that your firewall is disabled and check log for more details.
at prairieFyre.Installer.Core.Actions.ChocolateyInstaller.Process() in e:\TeamBuild\CCS\8.0.0.0_Deployment\src\Source\Applications\pfInstaller\prairieFyre.Installer.Core\Actions\ChocolateyInstaller.cs:line 87
--- End Exception Stack ---
()
Info: 2015-Dec-23 15:00:26.531 Finished ChocolateyInstaller ()
CAUSE
Either a firewall or network condition is preventing the installer from downloading the needed files for pre-requisite installation.
RESOLUTION
Use the Offline Install procedure as described in the MiContactCenter_Installation_and_Administration_Guide.pdf document.
APPLIES TO
MiCC Version 8.0 and newer
Keywords: install installation fail fails error firewall pre-requisite components