Excel Data Provider stuck at "connecting" when you click Test Connection

PROBLEM

After creating an Excel Data Provider in YourSite Explorer you click the Test Connection button and it gets stuck on "Connecting". 

SYMPTOMS

After some time a fatal error is reported.

"...did not receive a reply within the configured timeout..." 

RESOLUTION

We will need to reinstall the Microsoft Access Database Engine 2010 components.

1. Go to Control Panel > Programs and Features
2. Uninstall all versions of Microsoft Access Database Engine 2010 present.
3. Click the start menu/button and type in cmd.exe.  Right-click the Command Prompt and Run As Administrator.
4. In the command prompt run the following two commands:

• choco install -force -y msaccess2010-redist-x64
• choco install -force -y msaccess2010-redist-x86

APPLIES TO

MiCC 8.X and newer