Article ID: 51365 - Last Review: August 26, 2016
DESCRIPTION
This alarm is triggered when the system detects a problem with MSMQ on the CCM server.
SEVERITY
Major
IMPACT
If MSMQ is not functional on the server it will effect current day reports.
TROUBLESHOOTING STEPS
Log onto the MiCC server and check that the MSMQ service is running. To do this, go to Start > Run > Services.msc and ensure the Message Queueing Service is started. If it is, check the eventvwr for any windows errors relating to MSMQ.
http://micc.mitel.com/kb/KnowledgebaseArticle50124.aspx
http://micc.mitel.com/kb/KnowledgebaseArticle50328.aspx
APPLIES TO
CCM
Keywords: ALM0023