PROBLEM
When trying to restore a backup, you receive an error and the restore does not complete.
SYMPTOMS
In the BackupoRestore logfile you will see an error like the following:
Error 29/09/2014 15:36:16 BackupRestorer.Program Restore failed System.Exception: Too many backup files were found. Please remove all but one of:
C:\ProgramData\RestoreTemp\DataBaseBackup\BACKUP_20140926.2.xml
C:\ProgramData\RestoreTemp\DataBaseBackup\Workflow\Compiled\160ecf35-8707-4618-b5dc-ca62cb2b23bd\Main IVR Backup_21-08-2014_19-33-52.612.xaml
at BackupRestorer.Program.ExtractBackupFile(String aFilePath)
at BackupRestorer.Program.GetRestoreData(RestoreRequest aRequest)
at BackupRestorer.Program.TransformDataSet(RestoreRequest aRequest)
at BackupRestorer.Program.PerformRestore(RestoreRequest aRequest)
CAUSE
The restore service found multiple files with "Backup" in the name, and does not know which one to restore the configuration from.
RESOLUTION
When naming workflows, or subroutines do not use the word Backup in the name.
APPLIES TO
7.0 and 7.1
Keywords: backup restore too many files