Article ID: 52549 - Last Review: July 10, 2017
2. Double-click the KB402324.EXE and follow the on-screen prompts.
3. Wait for the installer and repackager to finish before continuing. Clients will be updated automatically as long as client updates are enabled on the Enterprise.
NOTE: Installing this HotFix will restart the Mitel services. To avoid service interruptions we recommend applying this patch after hours or during a scheduled maintenance window.
PROBLEM
When using grid-view in ignite, sometimes marking one message as NoReply would also mark the next message in grid as NoReply.
CAUSE
The grid-view was automatically selecting the next item for view after the previous was handled. A race condition allowed the command (NoReply) to happen out of order.
RESOLUTION
This HotFix is to be applied onto MiContact Center Business version 8.1.1.0.
1. Download the attached KB402324.EXE file to the MiContact Center server.2. Double-click the KB402324.EXE and follow the on-screen prompts.
3. Wait for the installer and repackager to finish before continuing. Clients will be updated automatically as long as client updates are enabled on the Enterprise.
NOTE: Installing this HotFix will restart the Mitel services. To avoid service interruptions we recommend applying this patch after hours or during a scheduled maintenance window.
APPLIES TO
MiCC 8.1.1.0.
Keywords: 402324 KB402324 noreply