HotFix KB377880 - Multitenant - Employees were able to see some items from other sites

Article ID: 52525 - Last Review: March 26, 2018

PROBLEM

Devices from one Site in the configuration were visible to employees of a different Site.

RESOLUTION

This HotFix is to be installed onto MiContact Center Version 8.1.0.0. This hotfix is for Multitenant configured sites only.

1. Go to https://www.mitel.com/
2. Click the Log in button.
3. Click the Sign in button under Connect.
4. On the left, select the Software Download Center.
5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 8.1.0.0 and HotFixes.
6. Download the MiCC HotFix KB377880.exe HotFix to the MiContact Center server.
7. Double-click the MiCC HotFix KB377880.exe and follow the on-screen prompts.
8. Wait for the repackager and auto-updates to complete.

NOTE: Installing this hotfix will restart the Mitel services.  In order to avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.

APPLIES TO

MiContact Center 8.1.0.0. 

Keywords: 377880 KB377880 multitenant visible site hotfix