HotFix KB446964 - SQL Table does not show the first digit of mobile number (1) in ANI field

PROBLEM

Lifecycle and Trace data tables did not include the first digit of the ANI if that digit was a 1. 

RESOLUTION

This HotFix is to be installed onto MiContact Center Business version 8.1.4.0.

Ensure that KB428628 is installed.
Ensure that KB427310 is installed.
Ensure that KB435696 is installed.
Ensure that KB427400 is installed.
Go to https://www.mitel.com/
Click the Log in button.
Click the Sign in button under MiAccess.
On the left, select the Software Download Center.
Expand the tree to MiContact Center Business and then down to MiContact Center Business 8.1.4.0 and HotFixes.
Download the MiCC HotFix KB446964.exe HotFix to the MiContact Center server.
Double-click the MiCC HotFix KB446964.exe and follow the on-screen prompts.
Wait for the repackager and auto-updates to complete.

NOTE: Installing this HotFix will restart the MiContact Center services.  To avoid service interruption we recommend applying the patch after hours or during a scheduled maintenance window.

APPLIES TO

MiCC 8.1.4.0