Article ID: 52223 - Last Review: November 10, 2014
INFORMATION
In order to successfully use a backup or support package the system uses certain keywords to determine the destination of files. As such, when naming your backup or support package, do not use the following words in the filename:
- Flex
- Media
- Reply Templates
- Workflow
APPLIES TO
7.1
Keywords: support package backup name flex media reply templates workflow