Quantcast
Channel: Mitel MiContact Center Knowledge Base
Viewing all articles
Browse latest Browse all 959

ALM0021- Data Filing IO Problem

$
0
0
Article ID: 51363 - Last Review: November 8, 2018

DESCRIPTION

This alarm is triggered when the system detects a problem writing files to the hard drive of the MiCC server.

SEVERITY

Critical

IMPACT

When the hardware isn't functioning properly the software can react in different ways from real time inaccuracies to reporting problems.  If the DISK IO errors are not investigated then it could lead to the server shutting down and permanent data loss.

TROUBLESHOOTING STEPS

Contact your local IT group to troubleshoot the disk IO errors, and contact MiCC support if required.

APPLIES TO

CCM 

Keywords: ALM0021

Viewing all articles
Browse latest Browse all 959

Trending Articles