HotFix KB466669 - desktop ignite not displaying selected emails since Windows 10 update 1809

PROBLEM

After applying patch 1809 in a Windows 10 client PC, the desktop Ignite application was no longer displaying emails in some situations. 

RESOLUTION

This Hotfix is to be applied onto MiContact Center Business version 9.1.0.0.

1. Go to https://www.mitel.com/
2. Click the Login button.
3. Click the Sign in button under MiAccess.
4. On the left, select the Software Download Center.
5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 9.1.0.0 and HotFixes.
6. Download the MiCC HotFix KB466669.exe HotFix to the MiContact Center server.
7. Double-click the MiCC HotFix KB466669.exe and follow the on-screen prompts.
8. Wait for the repackager and auto-updates to complete.

NOTE:  Applying this Hotfix will restart the MiContact Center services.  To avoid service interruption we recommend applying the patch after hours or during a scheduled maintenance window.

APPLIES TO

MiCC 9.1.0.0