Article ID: 51183 - Last Review: November 11, 2014
You can lookup the MCD version by build number here: KB51645
NOTE: As of Version 7.1.0.0 we no longer support interfacing with an Intelligent Queue (IQ) server.
Keywords: 3300 ICP synchronization supported releases PBX Firmware MCD
INFORMATION
If you have a 3300 ICP you can synchronize the YourSite database with the queues, agents, agent groups, trunks, and extensions programmed on the telephone system using 3300 ICP Synchronization and Validation. You can perform 3300 ICP Telephone System Synchronization and Validation on either an individual 3300 ICP or on all 3300 ICPs in your enterprise. Here is the list of the CCM version and the supported 3300 ICP releases for synchronization.| Software Version | Supported 3300 ICP Release for Synchronization |
| CCM and IQ 5.3 GA | Rev 7 - Rev 9 |
| CCM and IQ 5.4 GA | Rev 7 - Rev 9 |
| CCM and IQ 5.5 GA | Rev 8 - Rev 9 |
| CCM and IQ 5.5 SP3 | Rev 8 - MCD 4.0 (With the installation of KB27061) |
| CCM and IQ 5.6 GA | Rev 8 - MCD 4.0 |
| CCM and IQ 5.7 GA | Rev 8 - MCD 4.0 |
| CCM and IQ 5.7 SP1 | Rev 8 - MCD 4.2 (with Hotfix Rollup KB41351) |
| CCM and IQ 5.8 GA | Rev 8 - MCD 4.2 |
| CCM and IQ 5.8.0.7 | Rev 8 - MCD 4.0 SP3, MCD 4.2, MCD 5.0 (base version only) |
| CCM 6.0.0.0 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP1 |
| CCM 6.0.1.0 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP2 PR1 |
| CCM 6.0.1.1 and IQ 5.8.0.9 | MCD 4.0 SP4, and MCD 5.0 through MCD 5.0 SP2 PR2 |
| CCM 6.0.2.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, and MCD 6.0 |
| CCM 6.0.2.2 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0, and MCD 6.0 SP1 |
| CCM 6.0.2.3 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3 |
| CCM 6.0.3.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.0.0.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.0.1.0 and IQ 5.8.0.9 | MCD 4.0 SP4, MCD 5.0 through MCD 5.0 SP2 PR2, MCD 6.0 through MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
| CCM 7.1.0.0 | MCD 6.0 SP3, MCD 7.0 through MCD 7.0 SP1 |
You can lookup the MCD version by build number here: KB51645
NOTE: As of Version 7.1.0.0 we no longer support interfacing with an Intelligent Queue (IQ) server.
Keywords: 3300 ICP synchronization supported releases PBX Firmware MCD