Article ID: 52176 - Last Review: July 29, 2014
PROBLEM
When Variable Masking is enabled, in order to prevent collected digits from being passed to log files, Execute Activities in IVR are also being passed the masked version of the digits.
RESOLUTION
This hotfix is to be installed onto Version 7.0.1.0.
1. Download the attached KB231032.EXE file to the Enterprise Server.
2. Double-click the KB231032.EXE file and follow the on-screen prompts.
NOTE: Installing this hotfix will restart the prairieFyre services. In order to avoid service interruption, we recommend applying this update after hours or during a scheduled maintenance window.
APPLIES TO
7.0.1.0
Keywords: 231032 KB231032 variable mask execute activity ivr