HotFix KB499563 - MiAudio update to 8.1.0.20

Article ID: 52659 - Last Review: , 2020

PROBLEM

Updating MiAudio version to 8.1.0.20.

With older MiAudio version, after a MiVoice Business restart the Remote IVRs may not reconnect automatically. 

RESOLUTION

This Hotfix is to be installed onto MiContact Center Business version 9.1.3.0.

1. Go to https://www.mitel.com/
2. Click the Login button.
3. Click the Sign in button under MiAccess.
4. On the left, select the Software Download Center.
5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 9.1.3.0 and HotFixes.
6. Download the KB499563 HotFix to the MiContact Center server.
7. Double-click the KB499563 and follow the on-screen prompts.
8. Wait for the repackager and auto-updates to complete. 

NOTE: Installing this update will restart the MiContact Center services.  To avoid service interruption, please install this patch after hours or during a scheduled maintenance window.

APPLIES TO

 MiCC 9.1.3.0

Keywords: Hotfix 499563 KB499563 MiAudio