HotFix KB505703 - real time statistic Percent Handled not working for all queues.

PROBLEM

Real time statistic Percent Handled not working for all queues. 

RESOLUTION

This Hotfix is to be installed onto MiContact Center Business version 9.2.3.0.

1. Go to https://www.mitel.com/
2. Click the Login button.
3. Click the Sign in button under MiAccess.
4. On the left, select the Software Download Center.
5. Expand the tree to MiContact Center Business and then down to MiContact Center Business 9.2.3.0 and HotFixes.
6. Download the KB505703 HotFix to the MiContact Center server.
7. Double-click the KB505703 and follow the on-screen prompts.
8. Wait for the repackager and auto-updates to complete. 

APPLIES TO

MiCC 9.2.3.0