Article ID: 51340 - Last Review: May 12, 2015
DESCRIPTION
This error means that an attempt to connect to the alarm feed failed.
SEVERITY
Error
IMPACT
The color coded "gumdrop" at the bottom right of YourSite Explorer cannot display the alarm condition of the server.
TROUBLESHOOTING STEPS
- Ensure IIS is running.
- Ensure that the maintenance alarm dispatcher is running.
- Check the dispatcher logs for errors.
- Restart the dispatcher service.
- Do an IIS reset (Start > Run > type IISRESET).
APPLIES TO
CCM 6.X and newer
Keywords: MAD0002