CFG0005 - License Server Failure

DESCRIPTION

Communication between the prairieFyre licensing server and the customers prairieFyre CCM server is not working.

SEVERITY

Error

IMPACT

License updates will not work.

TROUBLESHOOTING STEPS

This can occur for different reasons.  For assistance, see http://micc.mitel.com/kb/KnowledgebaseArticle51123.aspx.
 
Other troubleshooting steps could include:
1.)  Proxy - Disable any proxies that could be blocking communication between the prairieFyre licensing server and the CCM server.
2.)  Windows Firewall - Disable Windows Firewall
3.)  No internet connection - An offline registration is required. 

APPLIES TO

CCM 6.0