INTERNAL: How to Get Around Windows Authentication in the Lab (after loading a customer package that has Windows Auth enabled)

PROBLEM

If a customer has Windows Authentication enabled, when you load their support package in the lab, you will not be able to log in, because their domain isn't available, and Instant Admin will not work.

Running the Config Wizard and choosing "CCM Authentication" will create the default login, but this takes forever.

Editing the Authentication Type in SQL (via SQL Management Studio) is much faster. After this, you can run the Instant Admin tool to create the default _admin / _password account. (Thank you to Dennis Benoit for figuring this out.)

INSTRUCTIONS

1. Load the customer's package.

2. Open SQL Management Studio.

3. Go to CCMData > tblEnterpriseConfig_Enterprise

4. In this table, there is a column labelled 'LoginWithAssociatedIdentity' which has a value set to True. Set the value to False . There is no need to save in SQL Management Studio.

After this, you can run Instant Admin (from ...\prairieFyre software inc\CCM\applications\ConfigurationWizard\InstantAdmin.exe )

APPLIES TO

All versions.