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HotFix KB273304 - Web Callbacks are not resolving the phone number correctly after upgrade to 7.1.3.0.

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Article ID: 52337 - Last Review: October 5, 2015

PROBLEM

Web Callbacks are not resolving the phone number correctly.



SYMPTOMS

You will see an error like the following:  Info: 2015-Jun-09 13:32:08.277   [PhoneNumberController] - Web Callback MinDigitsDialed: 10, MaxDigitsDialed: 10                (Ccmwa.Controllers.Api.PhoneNumberController)

RESOLUTION

This hotfix must be applied onto Version 7.1.3.0.

1. Download the attached KB273304.EXE file to the Enterprise Server.
2. Double-click the KB273304.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairieFyre services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.



APPLIES TO

7.1.3.0 

Keywords: 273304 KB273304 web callback callbacks phone number


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