Article ID: 51383 - Last Review: December 1, 2015
DESCRIPTION
This alarm indicates that calls are being forwarded and not hitting the VWM ports.
SEVERITY
Variable
IMPACT
The calls are being forwarded and not getting to the VWM ports. They will not reach the callflow.
TROUBLESHOOTING STEPS
The Class of Service mapped to that Media Server has call forwarding on. In order to resolve the issue, please disable the Call forwarding option of the Class of Service that you are using for the affected ports.
APPLIES TO
CCM
Keywords: ALM0039