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ALM0042 - IVR Ports over licensed

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Article ID: 51384 - Last Review: December 1, 2015

DESCRIPTION

Alarm notification that the user has created more VWM ports than they're licensed for.

SEVERITY

Critical

IMPACT

High if the customer assigns ports to a live callflow but the ports are not licensed and cannot answer the calls.

TROUBLESHOOTING STEPS

Ensure all ports that are assigned to call flows are licensed and that the site is not over licensed on VWM ports. 



APPLIES TO

CCM 

Keywords: ALM0042

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