Article ID: 52388 - Last Review: December 10, 2015
DESCRIPTION
The credentials you supplied to connect to your media server are invalid, or have incorrect permissions.
SEVERITY
Major
IMPACT
Telephone System Settings Synchronization will not work.
TROUBLESHOOTING STEPS
1. Ensure that the username and password provided are correct.
2. Ensure that on the MiVB the User Authorization profile must have:
- Group Admin: True
- System Admin: True
- System Admin Policy Name: system (or root)
- Application: True
APPLIES TO
MiCC Version 8.0 and newer
Keywords: cfg0045 problem credentials permissions sync synchronization