Article ID: 52402 - Last Review: December 22, 2015
PROBLEM
After restoring a backup which contains SMS configuration, the SMS service does not receive the updated configuration information.
RESOLUTION
To correct this, you can either:
1. Make a cosmetic change to the SMS Media Server in YourSite Explorer and save.
2. Restart the MiContact Center Sms service.
APPLIES TO
MiCC Version 8.0 and newer
Keywords: SMS configuration backup restore service restart