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5.10 - Event Descriptions

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 Article ID: 51615 - Last Review: September 30, 2014

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CCM displays error and event messages to inform you of successful and unsuccessful operations. A subset of the error and event messages have been assigned unique ID numbers in the form ABC####

 ALM - Alarm
ALM0102Routing Service General Failure
ALM0120Lync Pool unavailable
 CFG - Configuration
CFG0027Incorrect configuration of Queue Failure Redirects
CFG0028Incorrect setting of global default requeue time
CFG0029Media Directory share is not accessible
CFG0032Failed to refresh Lync Server topology
CFG0033Failed to detect Lync Server
CFG0034User is not a member of Domain Administraors group
CFG0035Application endpoint with the same sip address is already registered with a different site
CFG0037Unable to start agent endpoint
CFG0038Failed to delete application pool
CFG0039Failed to delete a queue from the Lync server
CFG0040Skipped delete for Trusted Application Endpoint during audit
CFG0041Failed to send email
 CaR - Call Recording
CaR0002License not available
CaR0003Could not reach Oaisys Server Alarm
 RTR - Router
RTR0001 Dial Out Of Queue Destination is Unreachable
RTR0002 In-Queue Media Unavailable Alarm - Music On Hold 
RTR0003 In-Queue Media Unavailable Alarm - RAD
RTR0004  Server Certificate Alarm
RTR0005 Front End Communication Alarm - SIP Listener
RTR0006 Application Endpoint Unavailable Alarm
RTR0007 User Endpoint Unavailable Alarm
RTR0008 Routing Failure Alarm
RTR0009 Service Unavailable Alarm
RTR0010 Ringing Tone Media Unavailable
RTR0011 Unable to route an ACD call by ANI/DNIS to the new destination
RTR0012    Error accessing Record Buffer
RTR0013Queue has manually been set into DND
RTR0014Media Directory path specified in the registry does not exist
RTR0015Media does not exist in the Media Directory
RTR0016Media file is invalid
RTR0017No Collector Service Connected
RTR0018Dial Out of Queue destination is not programmed for the tone pressed
RTR0019Denying logout for agent while on ACD activity
RTR0020Router command not formatted correctly
RTR0021Router command is not recognized


Keywords: Event Descriptions Alarm


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