Article ID: 52468 - Last Review: July 15, 2016
PROBLEM
Out Of Memory exceptions being thrown by MiContact Center services as a result of a memory leak int he MiTAI Client being used.
RESOLUTION
This HotFix is to be applied onto MiContact Center 7.1.3.2 .
1. Download the attached KB355769.EXE to the MiCC server.
2. Double-click the KB355769.EXE file and follow the on-screen prompts.
NOTE: Installing this hotfix will restart the MiContact Center services. In order to avoid service interruption we recommend applying the update after hours, or during a scheduled maintenance window.
APPLIES TO
MiCC 7.1.3.2
Keywords: KB355769 355769 out of memory exception leak mitai