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HotFix KB355769 - Out Of Memory exceptions due to MiTAI memory leak

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Article ID: 52468 - Last Review: July 15, 2016

PROBLEM

Out Of Memory exceptions being thrown by MiContact Center services as a result of a memory leak int he MiTAI Client being used. 



RESOLUTION

This HotFix is to be applied onto MiContact Center 7.1.3.2 .

1. Download the attached KB355769.EXE to the MiCC server.
2. Double-click the KB355769.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the MiContact Center services.  In order to avoid service interruption we recommend applying the update after hours, or during a scheduled maintenance window.



APPLIES TO

MiCC 7.1.3.2 

Keywords: KB355769 355769 out of memory exception leak mitai


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