Article ID: 52489 - Last Review: September 6, 2016
PROBLEM
When you go to YourSite Explorer > Getting Started the Workforce Scheduling More Details link is broken.
WORKAROUND
The files do exist on the server, however the landing page was renamed. The correct URL format is below.
http://SERVERIP/CCMWeb/webforms/help/online_en/6100_ccs_Left.htm#CSHID=3|StartTopic=Content/Admin-Install/Configuring_Workforce_Scheduling.htm|SkinName=Global Skin
RESOLUTION
This issue is resolved in MiContact Center Version 8.1.0.0.
APPLIES TO
MiCCC 8.0.X.X
Keywords: WFS workforce scheduling more details