HotFix KB376833 - Unable to create media server for the first time. YourSite Explorer states "do not have the permissions to write to Lync"

PROBLEM

In an environment with an alias domain name, YourSite Explorer returns an error when trying to create a media server. 

SYMPTOMS

The YourSite Explorer will return an error like the following:

Error: 2016-Oct-20 17:07:48.476

--- Start Exception Stack ---
prairieFyre.Configuration.BusinessObjects.MediaSync.UCWritebackException: Could not retrieve RBAC settings for the user: tendringdc\cvd. Please ensure that this user has correct permissions for Lync.
at prairieFyre.Configuration.BusinessObjects.MediaSync.WriteBack.MediaServerWriteBack.IsUserRBAC()
at prairieFyre.Configuration.BusinessObjects.OCS.FrontEndMediaServer.SetEnableForRBAC()
--- End Exception Stack ---
()

RESOLUTION

This hotfix is to be installed onto IVR 7.1.3.3.

1. Download the attached KB376833.EXE to the MiCC 7.1.3.3 server.
2. Double-click the KB376833.EXE and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the Mitel services.  In order to avoid service interruption we recommend installing the update after hours or during a scheduled maintenance window.

APPLIES TO

 IVR 7.1.3.3