HotFix KB377699 - Workforce scheduling generating an error when modifying an existing schedule

PROBLEM

When making changes to an existing schedule, the workforce scheduling client would return an error and close. 

SYMPTOMS

The Workforce Scheduling client reports The update did not succeed due to conflicting changes with other users. Schedule was closed to avoid data corruption. Please reload the schedule and try again and then closes. 

RESOLUTION

This hotfix is to be applied onto MiCC Version 8.1.1.0. 

1. Download the attached KB377699.EXE to the MiCC server.
2. Double-click the KB377699.EXE and follow the on-screen prompts.
3. Client machines will update automatically if this option is enabled.

NOTE: Applying this hotfix will restart the Mitel services, and repackage the client component installer.  In order to avoid service interruptions we recommend applying this update after hours or during a scheduled maintenance window.

APPLIES TO

MiCC 8.1.1.0