HotFix KB388947 - After applying HotFix KB383468, MCC Chat account codes no longer being reported

PROBLEM

After applying HotFix KB383468, MCC Chat account codes are no longer reporting. 

RESOLUTION

This HotFix is to be installed onto MiContact Center Business Version 8.1.0.0 with KB383468. 

1. Download the attached KB388947.EXE to the MiContact Center server.
2. Double-click the KB388947.EXE file and follow the on-screen prompts.

NOTE: Installing this HotFix will restart the Mitel services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.

APPLIES TO

MiCC 8.1.0.0 KB383468