Article ID: 52532 - Last Review: March 15, 2017
PROBLEM
Some data from a MiContact Center 7.1 system would no longer summarize after it was upgraded to 8.1.1.0
RESOLUTION
This HotFix is to be installed onto MiContact Center Business Version 8.1.1.0.
1. Download the attached KB386779.EXE to the MiContact Center server.
2. Double-click the KB386779.EXE file and follow the on-screen prompts.
NOTE: Installing this HotFix will restart the Mitel services. In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.
APPLIES TO
MiCC 8.1.1.0
Keywords: hotfix KB386779 386779 summarize