HotFix KB393054 - Ignite taking 30 to 40 seconds to load an email message

PROBLEM

When selecting an email in ignite, it is taking 30 to 40 seconds for that email to load.

This HotFix also addresses an issue where Junking on email resulted in Junked an additional message. 

RESOLUTION

This HotFix is to be applied onto MiContact Center Business version 8.1.1.0.

1. Download the attached KB393054.EXE file to the MiContact Center server. 
2. Double-click the KB393054.EXE file and follow the on-screen prompts.

NOTE: Installing this HotFix will restart the MiCC services.  To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.

APPLIES TO

 MiCC 8.1.1.0