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How to correctly set up screenpop variables

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Screenpop variables are cases sensitive and must be set up as follows:

·         PFANI

 

·         PFCALLERNAME

 

·         PFDNIS

 

·         PFVERIFIEDCOLLECTEDDIGITS

 

·         Queue

 

·         ReceivingAgent

 

·         SendingAgent

 

·         ReceivingExtension

 

·         SendingExtension
 
 Applies To

MiCC 5.8.0.0 and older.

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