Article ID: 52558 - Last Review: September 7, 2017
2. Download the KB412420.EXE file to the MiContact Center server.
3. Double-click the KB412420.EXE file and follow the on-screen prompts.
4. Wait for the repackager and client auto-updates to complete.
NOTE: Applying this HotFix will restart the MiContact Center services. To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.
PROBLEM
When searching the list of account codes in Web-Ignite, only the first 15 results will populate and no Search More button is available to see the rest.
RESOLUTION
This HotFix is to be installed onto MiContact Center Business version 8.1.3.0.
1. Ensure that KB410407 is installed.2. Download the KB412420.EXE file to the MiContact Center server.
3. Double-click the KB412420.EXE file and follow the on-screen prompts.
4. Wait for the repackager and client auto-updates to complete.
NOTE: Applying this HotFix will restart the MiContact Center services. To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.
APPLIES TO
8.1.3.0
Keywords: 412420 KB412420 web-ignite account code search filter search more