Article ID: 51370 - Last Review: November 8, 2018
DESCRIPTION
This alarm indicates that the media server data timeout duration has not been configured.
SEVERITY
Minor
IMPACT
Not having this configured may result in a lack of alarming when raw data is not being received from the media server.
TROUBLESHOOTING STEPS
In YourSite Explorer click on Media Server Alarms from the YourSite Enterprise section. Ensure your alarm has a Data Alarm Timeout in Minutes configured. We suggest 15 minutes as a good value to start at.
You can safely ignore this alarm outside of business hours.
APPLIES TO
CCM
Keywords: ALM0028