Article ID: 52631 - Last Review: June 18, 2019
NOTE: Applying this Hotfix will restart the MiContact Center services. To avoid service interruption install this patch after hours or during a scheduled maintenance window.
PROBLEM
This Hotfix addresses two issues:
- Testing a Rule schedule caused an error in YourSite Explorer
- Schedule Conditions in IVR using Moroccan Standard time as server time regardless of configuration
RESOLUTION
This Hotfix is to be installed onto MiContact Center Business version 9.1.1.0.
- Go to https://www.mitel.com/
- Click the Login button.
- Click the Sign in button under MiAccess.
- On the left, select the Software Download Center.
- Expand the tree to MiContact Center Business and then down to MiContact Center Business 9.1.1.0 and HotFixes.
- Download the KB479209 HotFix to the MiContact Center server.
- Double-click the KB479209 and follow the on-screen prompts.
- Wait for the repackager and auto-updates to complete.
NOTE: Applying this Hotfix will restart the MiContact Center services. To avoid service interruption install this patch after hours or during a scheduled maintenance window.
APPLIES TO
MiCC 9.1.1.0.
Keywords: Hotfix 479209 KB479209 schedule schedules rule rules YSE yoursite explorer error check activity morocco Moroccan timezone