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Hotfix KB235326 - Various Workforce Scheduling Fixes

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Article ID: 52228 - Last Review: November 14, 2014

PROBLEM

This hotfix contains multiple fixes for the Workforce Scheduling component.

  • Workforce Scheduling was intermittently throwing "YSE_EntityDataChanged() Exception:  | Collection was modified;" errors. 
  • Workforce Scheduling was experiencing Connection Errors.
  • CCMWeb Error appears when trying to make Workforce Scheduling employee portal report (Non Concurrency).
  • CCS Service was stopping after failing to Broadcast Server Update.
  • Workforce Scheduling Error:  Error while generating recurrences "Object reference not set to an instance of an object".
  • Not all data showing in Workforce Scheduling after previous Hotfix was applied.
  • Searching for an employee in YSE, none of their skills, availability, etc are initially populated.
  • When setting a filter of "=0" in the schedule builder, the filter is not applied correctly to the employee list.
  • Scheduled Builder Option "Cover for Breaks" was not being used, and has been removed.
  • Time off / Employment Qualifications.
  • Some users were receiving an Unhandled Exception when creating a schedule.
  • Workforce Scheduling application was intermittently throwing errors that required a server reboot.
  • Workforce Scheduling was intermittently throwing an Unhandled Exception "This row has been removed from a table and does not have any data".
  • Workforce Scheduling was intermittently throwing an error "System.Exception: No update was begun".
  • Workforce Scheduling was intermittently throwing an "Exception: System.InvalidOperationException: Collection was modified" error.
  • Workforce Scheduling was intermittently throwing "The Given PrimaryTimeEventRow does not have a corresponding ShiftTimeEventRow" errors.
  • Many additional robustness improvements for concurrent client usage.



RESOLUTION

This hotfix is to be applied onto 6.0.3.0.

1. Download the attached KB235326.EXE to the Enterprise Server.
2. Double-click the KB235326.EXE file and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the prairieFyre services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window.  



APPLIES TO

6.0.3.0 

Keywords: workforce scheduling Workforce Scheduling kb235326 235326


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